From data overload to actionable insights: How Verizon Connect scaled agentic AI to 100,000 users

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Rather than building another static dashboard or rule-based automation system, which only catches predefined patterns, Verizon Connect chose agentic AI to replace that manual guesswork with a centralized intelligence solution... In this post, we show you how Verizon Connect built and scaled an agentic AI solution to transform overwhelming fleet data into clear, actionable insights for 100,000 use...

How AWS SMGS uses an AI-powered conversational assistant to transform business management with Amazon Bedrock AgentCore

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Traditional business intelligence relies on static dashboards and manual reports, which creates delays and limits organizational agility... Accessible through the Amazon Quick conversational interface, NarrateAI delivers on-demand, context-rich business intelligence to leaders across AWS, from the Chief Executive Officer (CEO) to the field... By answering natural language questions about business...

Powering agentic AI sales strategy with Amazon Bedrock AgentCore

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As agent adoption scaled, we saw a common pattern emerge across enterprises, including our own sales organization: specialized agents deliver value, but without orchestration, users carry the cognitive load of choosing between them... At AWS Sales, this meant more than 20 domain-specific agents deployed across the global organization, with representatives context-switching between systems instead ...

Meet Our Newest AWS Heroes – May 2026

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We’re excited to welcome four outstanding community leaders as our newest AWS Heroes... These individuals embody the spirit of collaboration and knowledge sharing that makes the AWS community thrive... Their dedication to lifting others up through education, mentorship, and community organizing inspires builders around the world... Darryl is an active member of many online AWS communities includ...

Welcoming the AWS Customer Incident Response Team

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The AWS CIRT is a specialized 24/7 global team within Amazon Web Services (AWS) that provides support to customers during active security events on the customer side of the AWS Shared Responsibility Model... Our team is made up of security engineers who respond to cloud security events and build the tools and resources we use to do it...Important: If you’re experiencing an active security ...

Technical deep dive: AgentCore payments and innovation in agentic commerce

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Compounding this, most API calls and content accesses are worth only cents, yet traditional payment methods like credit cards include a fixed per-transaction fee (for example, USD $0... Wiring together third-party wallets, payment orchestration, agentic protocol support such as x402 (one of the popular machine-to-machine payment protocols), edge case handling, and end-to-end observability can tak...

Build highly scalable serverless LangGraph multi-agent systems in AWS with Amazon Bedrock AgentCore

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Building high-performance AI agents today requires more than powerful models and demands an implementation that can deliver consistent performance, preserve context across interactions, and provide deep observability into how agents reason and behave in production... In this post, we provide a solution to build highly scalable, serverless multi-agent generative AI systems on AWS using LangGraph ...