Harnessing the power of enterprise data with generative AI: Insights from Amazon Kendra, LangChain, and large language models

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Large language models (LLMs) with their broad knowledge, can generate human-like text on almost any topic... Without continued learning, these models remain oblivious to new data and trends that emerge after their initial training... However, it’s possible to cross-reference a model answer with the original specialized content, thereby avoiding the need to train a new LLM model, using Retrieval-...

AWS Wickr achieves FedRAMP Moderate authorization

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Amazon Web Services (AWS) is excited to announce that AWS Wickr has achieved Federal Risk and Authorization Management Program (FedRAMP) authorization at the Moderate impact level from the FedRAMP Joint Authorization Board (JAB)... Customers find security and control in Wickr AWS Wickr is an end-to-end encrypted messaging and collaboration service with features designed to help keep your communi...

Use generative AI to increase agent productivity through automated call summarization

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Most contact centers require their agents to summarize their conversation after every call... Additionally, accurate call summaries enhance the customer journey by eliminating the need for customers to repeat information when transferred to another agent... However, most summaries are empty or inaccurate because manually creating them is time-consuming, impacting agents’ key metrics like avera...

How to improve your security incident response processes with Jupyter notebooks

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Jupyter notebooks can help you address these challenges by simplifying both standardization and collaboration... Although Jupyter notebooks are most frequently used for data science and machine learning, you can also use them to more efficiently and effectively investigate and respond to security events... Benefits of using Jupyter notebooks for security incident response The following are som...

AWS Weekly Roundup—Reserve GPU capacity for short ML workloads, Finch is GA, and more—November 6, 2023

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AWS Storage Blog – Bimal Gajjar and Andrew Peace wrote a very useful blog post about how to handle event ordering and duplicate events with Amazon S3 Event Notifications... AWS open-source news and updates – This is a newsletter curated by my colleague Ricardo to bring you the latest open source projects, posts, events, and more... Upcoming AWS events Check your calendars and sign u...

Rev up your career with AWS Partner Certification Readiness Programs

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Thankfully, my manager was very keen on me upskilling myself further and encouraged me to join a certification readiness program...” Passing three certification exams in two months might sound like it would require retaining an overwhelming amount of knowledge...” After completing the three Associate-level certifications, Henry was hooked... While he pursued certifications in VMWare, ITIL, ...

Amazon EC2 Instance Metadata Service IMDSv2 by default

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Effective mid-2024, newly released Amazon EC2 instance types will use only version 2 of the EC2 Instance Metadata Service (IMDSv2)... We are also taking a series of steps to make IMDSv2 the default choice for AWS Management Console Quick Starts and other launch pathways... Many applications and instances are already using and benefiting from IMDSv2, but the full range of benefits become available...