Unearth insights from audio transcripts generated by Amazon Transcribe using Amazon Bedrock

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One area garnering significant attention is the use of generative AI to analyze audio and video transcripts, increasing our ability to extract valuable insights from content stored in audio or video files... Existing methods for extracting insights from speech data often require tedious human transcription and review... The following are some of the new insights and capabilities that can be obta...

Channel deflection from voice to chat using Amazon Connect

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This post was co-written with Sagar Bedmutha, senior solutions architect at Tata Consultancy Services, and Rajiya Patan, AWS developer at Tata Consultancy Services Service excellence helps cultivate customer satisfaction and brand loyalty... Long wait times can translate into frustrated customers and potentially lost business... To maintain and grow business, companies must examine the shape of t...

How Will Trump’s Election Win Change The Macro Outlook?

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The elephant in the room for the new administration is the federal deficit, which was ignored on the campaign trail by both candidates... The US budget deficit is plumbing depths unseen – by wide margins – relative to the pre-pandemic era...132 trillion deficit reached during the height of the pandemic in 2020, but budget forecasters see the deficit deepening in the years ahead without s...

Macro Briefing: 6 November 2024

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“We expect imports to outpace exports in the short term, as investment in data centers and semiconductors supports capital goods imports and a strong consumer pushes retailers to build out inventories,” says Matthew Martin, senior US economist at Oxford Economics... In a possible sign that the bond market will put pressure on the new administration to deal with the deficit, Treasury yields ro...

Let’s Architect! Modern data architectures

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In this blog post, we will cover some AWS use cases for modern data architectures, showing how AWS enables organizations to leverage the power of data and generative AI technologies... Diagram that shows the key steps in a RAG workflow Take me to this blog Strategies for building a data mesh-based enterprise solution on AWS Adopting a data mesh architecture can enhance an organization’s ab...

Amazon Inspector suppression rules best practices for AWS Organizations

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We discuss how to apply tags to resources so that you can use risk-based prioritization of Amazon Inspector findings in your environment, and we talk about some best practices for using suppression rules to suppress less-critical findings in Amazon Inspector, at scale... Amazon Inspector creates a finding when it discovers a software vulnerability or an unintended network exposure... A finding d...

Implement effective data authorization mechanisms to secure your data used in generative AI applications

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Data security and data authorization, as distinct from user authorization, is a critical component of business workload architectures... In this blog post, we take a detailed look at data security and data authorization for generative AI workloads... We also discuss how you can implement data authorization mechanisms as part of generative AI applications and Amazon Bedrock Agents... How can the sy...